Nutty

Raylo

review

Is it any good?

Christopher Dowling
Christopher Dowling
Editor-in-Chief
Updated
January 17, 2025

In a nutshell

A better way of owning a phone, tablet and computer, by not owning it at all? It kind of works. You get the best tech and for cheaper, and with no hassle trying to sell it or trade it in after. We're big fans.

Nuts About Money rating

Raylo rated 5 stars
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Raylo

cracked open

Phones, iPads, MacBooks, watches and consoles. They’ve got them all. But what exactly is Raylo and how does it work?

Let’s take phones, you can get a top of the range new phone, like an iPhone 16 or a Galaxy S24+, and get it for way cheaper than buying it the traditional way – it’s all done via a monthly subscription instead.

Could it be as simple as that?

Raylo review

The devil is always in the detail with these types of things...

With Raylo you subscribe instead of buying it outright – you get full use of the phone, tablet or laptop, etc. and then when the subscription is up, either hand it back, get a brand new one, or keep it.

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It’s cheaper than the traditional way of buying a device for yourself. Let’s imagine a typical phone contract, you pay a monthly fee, which is fairly large for a brand new top of the range phone, around £70 per month, some of that goes towards the ‘air time’, i.e. your minutes, data and the rest of it goes towards paying off the phone – quite a lot of it actually.

With the phone networks, O2, vodafone, EE, etc., you are buying the phone on credit, basically a loan, and you pay them back each month to pay off the phone.

With Raylo, there’s no credit or loan agreement for the phone. All you do is pay a monthly subscription to use the phone and then pay for your air time separately (more on this later).

That’s how they can bring the costs you pay right down, so that £70 per month now becomes £45 per month. Make sense?

If you're ready to sign up, we've got a deal for our readers (that's you!) to get a free £30 Amazon voucher¹ too.

Get a £30 Amazon voucher

Get the best devices and for cheaper, with no hassle trying to sell it.

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Interesting, tell me more

You choose either 1, 2 or 3 years (depending on the device), so very similar to a normal phone contract, but then at the end of the contract, all you simply do is hand it back to Raylo, in a prepaid package, and they’ll give you a brand new device again for 1, 2 or 3 years, and the cycle repeats.

Raylo subscription

Better yet, instead of your old devices sitting around in a drawer, thrown out, or trying to sell it for a few quid, you just hand it back after you’re finished with it, it’s then wiped and refurbished and can be used by another customer for a cheaper rate rather than discarded. It’s all very green and great for the environment.

Nuts About Money tip: you could also get a refurbished device from Raylo yourself and save even more pennies.

However it gets better, handing the device back isn’t your only option! At the end of your ‘term’, the 1, 2 or 3 years you signed up for, you have three options:

1. Upgrade: get the latest new device, brand new, and continue your subscription.‍

2. Keep the phone: if you’re happy with your device, you can keep it by paying your monthly subscription. To purchase the device, you'll need to contact Raylo.

3. Cancel: you can simply hand the phone back and walk away.

What devices can you get?

Phones, consoles, computers, tablets, watches and headphones. All the tech you really need:

Phones

You can get all the latest phones, pretty much as soon as they’re launched, including both Apple, Google and Samsung.

And there’s a great range of refurbished phones too, with prices as low as just £3.49 per month.

Raylo phones

Check the Raylo website¹ to see the full range available.

Consoles

You can now get a range of consoles from Sony and Nintendo, including the Playstation 5 and the Nintendo Switch. We're guessing this range will increase over time.

Raylo consoles

Computers

And you guessed it, there’s a wide range of the latest laptops too – pretty much the full range of the latest MacBooks, and even refurbished ones (for a lower price).

Raylo computers

Check the Raylo website¹ to see the latest models available.

Tablets

You can get all the latest tablets, with a decent range of Apple iPads, and Google Pixel tablets.

Raylo tablets

Check the Raylo website¹ to see the latest models available.

Watches

Get a new digital watch from Apple, Google or Samsung. These cost between £10 and £30 per month.

Headphones

Yes, you can even get AirPods and Bose headphones.

Other

And there's more, they now offer Apple desktop computers and Apple speakers. Again, to view the full range visit the Raylo website¹.

What about the sim card on the phone?

Raylo gives you the handset, but they aren’t a phone network. All phones are unlocked of course, but you’ll need to get a sim card for calls, texts, data etc. All the normal phone stuff.

The good thing is, this is actually the cheaper bit, you pay the networks more for the phone rather than the actual airtime! And a cheap sim is super easy to get, you just order it from a network's website, Raylo even tells you what the best ones to get are. Job done.

What else do you need to know?

Add your friends and family: you can actually add devices to your plan if you’d like to get a device for your friend or family member, normally at a discount too.

Free case and screen protector: you don’t just get the phone, you get a top of the range phone case too, that’s super nice to hold and environmentally friendly, plus a screen protector.  

🙋‍♂️Customer service: good customer service from a phone company? Surely not? Actually yeah! With the live-chat feature on the website you can actually speak to someone whenever you want without waiting on hold for hours. And there’s no hidden agenda to get you to upgrade your phone as there normally is with the phone networks. It’s not revolutionary, but it works, plus there’s a help centre with everything you’d want to ask too. You can also chat over WhatsApp and email if you prefer.

Raylo help

Credit checks: there will be a credit check when you apply as you’ll be making monthly repayments, as Raylo needs to know you can afford them.

You have 14 days to cancel: if you change your mind after you go ahead, you’ve got 14 days to change your mind and cancel for free.

🌱 They’re pretty green: leasing your device is pretty green as they’ll be reused after you’re done with them. And, the packaging is plant-based, deliveries are by electric vehicles and they support environmental charities.

Warranty: the devices are of course covered by a warranty, which means if the device itself goes wrong it will be taken care of. More than likely, you’ll just get a new one.

Insurance: you can get insurance too, and it’s pretty comprehensive, with cover against your device getting lost, stolen or damaged, and it’s worldwide. The amount you pay depends on the device and the excess (what you’ll pay to claim) will also depend on the device. It's all super clear when you sign up.

🏎 It’s next day delivery: everyone gets excited when ordering their new phone don’t they? It’s like Christmas is coming. Raylo gets this and sends it to you as fast as possible! Free of course. Depending on the time of day you order, it's either next day or the day after.

Raylo customer reviews

It’s got a pretty damn good rating on Trustpilot. It’s rated excellent, 4.5 out of 5, from over 13,500 reviews.

Raylo Trustpilot rating

We love reading reviews where people give a tiny bit of insight into their life too, here’s one of our favourites:

“I have never found the process of getting a new phone so straightforward. Within days of visiting the Raylo site, I now have the latest iphone which arrived fully insured with a free high quality cover and screen protector... and I also received a £30 shopping voucher. If I had gone the network route, I would still be at the stage of trying to figure out a good deal and feeling very overwhelmed. Would thoroughly recommend it. I've saved so much money and time.”

Pros and cons

Let’s run through the pros and cons of Raylo:

Pros

  • Cheaper than buying directly
  • Top of the range phones, consoles, computers, tablets, watches and headphones
  • Great deals on refurbished devices
  • Always be on the latest device (if you want to be)
  • Environmentally friendly
  • Great customer service
  • Free case and screen protector (for phones)
  • Next day delivery
  • £30 Amazon voucher

Cons

  • Don’t officially own the item, which is not a problem and means it’s cheaper, but you’ll have to renew, upgrade or hand the phone back at the end of the contract
  • Not much else!

Our thoughts

Brand new top of the range tech for low monthly payments, return it anytime after the contract has ended, optional insurance, great service, free case (for phones), basically everything you’d want. Why has this never been an option before?

The service is cheaper than buying it outright, and you don’t have to pay anything up-front.

Better yet, you don’t even have the hassle of trying to sell it or trade it in after the contract ends, you can just get a newer model sent to you in the post.

We’re really struggling to find any negatives here. Even the whole process is also environmentally friendly, from delivery to recycling the old device. So let’s just leave it there, and give it a big 5 stars.

To learn more and get started, head over to the Raylo website¹.

Is there a deal?

Yes! We’ve got a pretty good deal for you – a £30 Amazon voucher when you sign up! Just get started here¹, and voilà, it’s all yours. Full disclosure, we get some commission too! Thanks! It helps us keep this website running 🤓

If you don’t fancy that, or want to learn more, here's the Raylo website for more information. You can always come back and get the deal later.

Get a £30 Amazon voucher

Get the best devices and for cheaper, with no hassle trying to sell it.

Get £30 free¹Get £30 free¹

Get a £30 Amazon voucher

Get the best devices and for cheaper, with no hassle trying to sell it.

Get £30 free¹Get £30 free¹

Get a £30 Amazon voucher

Get the best devices and for cheaper, with no hassle trying to sell it.

Get £30 free¹Get £30 free¹

Written by

Christopher Dowling
Christopher Dowling
Editor-in-Chief

Christopher Dowling combines a communications degree with over 10 years experience in the financial services industry in London – with focus on educating people on a wide range of money topics in an easy to understand way. He writes about savings, investing, pensions, mortgages, insurance, banking, loans, business finance and other money topics.

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